1. Overview
This Privacy Policy explains how Videntium (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit https://videntium.com or interact with us through the Site.
We process personal data in accordance with applicable data protection laws, including the GDPR where relevant.
2. Data controller
The data controller for personal data collected through this Site is Videntium. For privacy enquiries, contact info@videntium.com.
3. Data we collect
Depending on how you use the Site, we may collect:
- Contact data — name, email address, company, role, country, and message content when you submit a contact form;
- Technical data — IP address, browser type, device information, referring URLs, and approximate location derived from IP;
- Usage data — pages viewed, interactions, and session metadata collected through cookies or similar technologies (see our Cookie Policy);
- Communications — records of correspondence if you email us or request information.
4. How we use personal data
We use personal data to:
- respond to enquiries and provide requested information;
- operate, secure, and improve the Site;
- analyse aggregated usage trends and measure campaign effectiveness;
- comply with legal obligations and protect our rights;
- establish or manage a commercial relationship where you choose to engage with our services.
5. Legal bases (GDPR)
Where the GDPR applies, we rely on one or more of the following legal bases:
- Consent — for non-essential cookies and certain marketing communications where required;
- Legitimate interests — to operate and secure the Site, understand audience interest, and respond to business enquiries;
- Contract — where processing is necessary to take steps at your request before entering a contract;
- Legal obligation — where we must retain or disclose data to comply with law.
6. Sharing and processors
We do not sell personal data. We may share data with trusted service providers who assist with hosting, email delivery, analytics, or security — only to the extent necessary and under appropriate contractual safeguards.
We may also disclose data where required by law, regulation, court order, or to protect the rights and safety of Videntium, our users, or others.
7. International transfers
If personal data is transferred outside your country, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms required by applicable law.
8. Retention
We retain personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Contact form submissions are typically retained for the period needed to manage the enquiry and any resulting relationship.
9. Security
We apply technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. No online service can guarantee absolute security; please use strong credentials and protect your devices.
10. Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal data, and to data portability where applicable. You may also withdraw consent at any time where processing is consent-based, without affecting prior lawful processing.
To exercise your rights, contact info@videntium.com. You may also lodge a complaint with your local supervisory authority.
11. Children
The Site is not directed at children under 16, and we do not knowingly collect personal data from them.
12. Changes
We may update this Privacy Policy periodically. Material changes will be reflected by updating the date at the top of this page.